1. What is the duration of the Chopta–Tungnath trip?
The trip is planned for 2 Nights / 3 Days, including travel, sightseeing and the Tungnath–Chandrashila trek.

2. What is the difficulty level of the Tungnath–Chandrashila trek?
The trek is generally considered moderate. Basic fitness and the ability to walk uphill for several hours are recommended.

3. What is the trekking distance?
The Tungnath and Chandrashila trek involves approximately 8–10 km of walking in total, depending on the route and starting point.

4. Do I need previous trekking experience?
No. Previous trekking experience is not mandatory, but participants should have reasonable physical fitness and be comfortable walking on uphill and uneven terrain.

5. What is the best time to visit Chopta and Tungnath?
Chopta can be visited in different seasons. Winter offers snow experiences, while spring and summer provide greener landscapes and clearer trekking conditions. Weather and trail conditions can vary.

6. Will there be snow during the trip?
Snow is season-dependent and cannot be guaranteed. Snow conditions depend on recent weather and local conditions.

7. Is Tungnath Temple open throughout the year?
The temple follows seasonal opening and closing schedules. During the winter closure period, access to the main temple may be restricted.

8. What type of accommodation will be provided?
Accommodation will be provided in hotels, guesthouses or camps, depending on availability and the itinerary, on a sharing basis.

9. What meals are included?
Meals specifically mentioned under the Inclusions section will be provided. Personal snacks, beverages and meals not mentioned are at your own expense.

10. Is transportation included?
Yes, transportation mentioned in the trip itinerary is included. Pickup and drop-off details will be communicated as per the departure plan.

11. Is the trip suitable for senior citizens?
The trip involves a high-altitude trek with uphill and uneven sections. Senior citizens should consider their fitness level and consult their doctor if required before participating.

12. Can children join the trip?
Children can participate depending on their age, fitness and ability to handle the trek. Parents/guardians are responsible for accompanying minors.

13. What should I carry for the trip?
Carry good trekking shoes, warm layers, rain protection, personal medicines, a water bottle, sunscreen, sunglasses, ID proof and a small backpack.

14. Is travel insurance included?
No. Travel insurance is not included in the package. Participants are advised to arrange suitable travel insurance independently.

15. What happens if the trek is affected by bad weather?
The itinerary may be modified based on weather, road conditions, government restrictions or safety considerations. The final decision of the trip leader/local authorities regarding safety will be followed.

16. Can I use a horse/pony for the trek?
Horse/pony services, where available, are not included in the package and are subject to local availability and regulations.

17. What happens if I cancel my booking?
Cancellation and refund will be governed by Trekfit Adventures' applicable Cancellation & Refund Policy for the trip.

18. Is the Chandrashila summit guaranteed?
The summit is subject to weather, trail conditions, participant fitness and local safety conditions. If conditions are unsafe, the trek leader may modify or stop the summit attempt.

19. What documents should I carry?
Carry a valid government-issued photo ID and any documents specifically requested by Trekfit Adventures before departure.

20. Can the itinerary change?
Yes. The itinerary may be adjusted due to weather, road conditions, traffic, local restrictions, accommodation availability or other unforeseen circumstances to ensure smooth trip operations.

Cancellation & Refund Policy

At Trekfit Adventures, we understand that travel plans can sometimes change. We request all participants to carefully read and understand our cancellation and refund policy before confirming their booking.

1. Pending Payment Policy

• Complete your pending payment 5 days before departure.

• Failure to pay the second installment may result in booking cancellation and forfeiture of the advance payment.

• Boarding may be denied for non-payment, and the seat may be reassigned.

2. Cancellation & Refund Policy

A. Backpacking Trips & Long Tours — More Than 4 Nights

• 30+ days before departure: Full refund in Trekfit Adventures coupon/credit OR monetary refund after deduction of 15% cancellation charges.

• Less than 20 days before departure: No monetary refund. 75% of the eligible amount may be provided as Trekfit Adventures coupon/credit.

• Less than 7 days before departure: No refund.

• If unwell: No refund. Participants may arrange a replacement, subject to Trekfit Adventures' approval.

B. Sahyadri Treks, Camping & Weekend Trips

• 5 days before departure: Full refund in Trekfit Adventures coupon/credit OR monetary refund after deduction of 15% cancellation charges.

• Less than 3 days before departure: No monetary refund. 50% of the eligible amount may be provided as Trekfit Adventures coupon/credit if the booking has been fully paid.

• Ticket Transfer: Possible subject to Trekfit Adventures' approval.

• No-show or illness: No refund. Participants may arrange a replacement, subject to approval.

• Advance Booking Amount: Non-refundable.

• Postponement: Allowed up to 3 days before the trek, subject to availability and Trekfit Adventures' approval.

3. Important Non-Refundable Charges

Trek insurance, train cancellation charges, agent charges, convenience charges, and other third-party charges are non-refundable if the trip is cancelled within 6 days before departure.

New Year & Christmas Events

No refund will be applicable within 15 days before New Year and Christmas events.

4. If Trekfit Adventures Cancels a Trip

Due to Natural Calamity or Unrest

• If the trip has already started, no refund will be applicable for services affected by such circumstances.

• Trekfit Adventures will make reasonable efforts to assist participants with alternate arrangements.

Before Departure

• If Trekfit Adventures cancels the trip before departure, a full refund may be provided, except for non-refundable train, bus, hotel, airline, permit, or other third-party charges, wherever applicable.

Sahyadri Treks

If a Sahyadri trek is cancelled due to low participation, participants may choose an event/date shift, subject to availability.

Transport Issues

In case of transport-related issues, Trekfit Adventures may arrange an alternative wherever possible. Any additional cost arising from the alternative arrangement will be borne by the participant.

5. Trip Delays & Connecting Transport Failures

Trekfit Adventures will assist with alternate arrangements in case of:

• Train delays

• Bus delays

• Flight delays

• Missed connections

• Roadblocks

• Vehicle breakdowns

• Natural calamities

• Other circumstances beyond our control

Any additional expenses arising due to such delays, changes, or alternate arrangements will be borne by the participant.

6. Cancellation Process

All cancellation requests must be submitted in writing by email along with the participant's booking details.

The cancellation policy will be applicable from the date and time the cancellation email is received.

Refunds will generally be processed within 2–5 working days after approval of the eligible refund.

Cancellation requests through phone calls or WhatsApp will not be considered valid.

7. Important Note

Any additional costs incurred due to an extension or change in itinerary because of natural calamities, train/bus delays or cancellation, roadblocks, vehicle breakdowns, government restrictions, weather conditions, or other factors beyond the control of Trekfit Adventures and its associates will be borne by the participant.

For trip-specific terms and conditions, the policy communicated with the respective trip/package will apply.