• What can I expect from this trip in terms of hospitality?

We would do everything we could to make this trip as comfortable as possible. However, we recommend that you put aside your fancy luxurious expectations because only basic needs are met in the mountains.

• What is the expected group size for this Spiti Valley tour?

We prefer a smaller group size of only 15-18 participants. The reason for this is that smaller batches are better for collaborative group experiences and trip coordination. In a small group, you're more likely to get along with everyone than in a larger group with more participants.

• Who will be joining the group on the Spiti Valley tour?

All of our journeys are accompanied by fully qualified and functionally trained Trip Leads, Assistant Trip Leads, and Drivers. Aside from that, if a trip/trek requires it, local guides and porters (personal expense) will be added.

• Will the journey be safe for me as the only female in the group?

Yes! As a solo female traveler, you should board with us on the departure date without hesitation. The reason for this is that we will ensure that you have a positive experience throughout your journey. Furthermore, all of our trip leaders have been trained to deal with a variety of situations, and they will be available to you throughout the trip.

• What Should I Bring With Me on My Spiti Valley Tour?

Once your reservation is confirmed, a Whatsapp group will be created 3 days prior to your departure, with all the necessary information such as booking details, trip details, and a brief packing list.

• What mode of transportation will be used on the trip?

We will make sure that you are comfortable throughout the journey, which is why we hire the best-in-class vehicle for the terrain and requirements. Tempo Travellers or taxis such as Innova, Bolero, Tata Sumo, and others are examples of on-road vehicles.

• Is it necessary to purchase trekking shoes for the Spiti Valley tour?

Because we will not be trekking during our journey, you may not require trekking shoes. However, a good pair of shoes with proper soles and equal comfort is recommended.

• What Are the Washroom facilities available for the Spiti Tour?

We will be staying in hotels, camps, and homestays, and we have built restrooms with running water and sanitation facilities.

• How many people will be staying in a single room?

We have Triple Sharing rooms available. Double-sharing rooms are available for an additional cost of 2000/- per person for the duration of the trip. You can look for add-ons by clicking "book now.

• What type of food will be served on the trip?

During the trip, we provide nutritious and healthy vegetarian food.

• Do you think I should bring some medications?

Yes, you should bring your personal medications on the Spiti trip. Despite this, we have first aid kits for common symptoms and more, and all of our trip leaders are familiar with basic paramedic practices.

Cancellation & Refund Policy

At Trekfit Adventures, we understand that travel plans can sometimes change. We request all participants to carefully read and understand our cancellation and refund policy before confirming their booking.

1. Pending Payment Policy

• Complete your pending payment 5 days before departure.

• Failure to pay the second installment may result in booking cancellation and forfeiture of the advance payment.

• Boarding may be denied for non-payment, and the seat may be reassigned.

2. Cancellation & Refund Policy

A. Backpacking Trips & Long Tours — More Than 4 Nights

• 30+ days before departure: Full refund in Trekfit Adventures coupon/credit OR monetary refund after deduction of 15% cancellation charges.

• Less than 20 days before departure: No monetary refund. 75% of the eligible amount may be provided as Trekfit Adventures coupon/credit.

• Less than 7 days before departure: No refund.

• If unwell: No refund. Participants may arrange a replacement, subject to Trekfit Adventures' approval.

B. Sahyadri Treks, Camping & Weekend Trips

• 5 days before departure: Full refund in Trekfit Adventures coupon/credit OR monetary refund after deduction of 15% cancellation charges.

• Less than 3 days before departure: No monetary refund. 50% of the eligible amount may be provided as Trekfit Adventures coupon/credit if the booking has been fully paid.

• Ticket Transfer: Possible subject to Trekfit Adventures' approval.

• No-show or illness: No refund. Participants may arrange a replacement, subject to approval.

• Advance Booking Amount: Non-refundable.

• Postponement: Allowed up to 3 days before the trek, subject to availability and Trekfit Adventures' approval.

3. Important Non-Refundable Charges

Trek insurance, train cancellation charges, agent charges, convenience charges, and other third-party charges are non-refundable if the trip is cancelled within 6 days before departure.

New Year & Christmas Events

No refund will be applicable within 15 days before New Year and Christmas events.

4. If Trekfit Adventures Cancels a Trip

Due to Natural Calamity or Unrest

• If the trip has already started, no refund will be applicable for services affected by such circumstances.

• Trekfit Adventures will make reasonable efforts to assist participants with alternate arrangements.

Before Departure

• If Trekfit Adventures cancels the trip before departure, a full refund may be provided, except for non-refundable train, bus, hotel, airline, permit, or other third-party charges, wherever applicable.

Sahyadri Treks

If a Sahyadri trek is cancelled due to low participation, participants may choose an event/date shift, subject to availability.

Transport Issues

In case of transport-related issues, Trekfit Adventures may arrange an alternative wherever possible. Any additional cost arising from the alternative arrangement will be borne by the participant.

5. Trip Delays & Connecting Transport Failures

Trekfit Adventures will assist with alternate arrangements in case of:

• Train delays

• Bus delays

• Flight delays

• Missed connections

• Roadblocks

• Vehicle breakdowns

• Natural calamities

• Other circumstances beyond our control

Any additional expenses arising due to such delays, changes, or alternate arrangements will be borne by the participant.

6. Cancellation Process

All cancellation requests must be submitted in writing by email along with the participant's booking details.

The cancellation policy will be applicable from the date and time the cancellation email is received.

Refunds will generally be processed within 2–5 working days after approval of the eligible refund.

Cancellation requests through phone calls or WhatsApp will not be considered valid.

7. Important Note

Any additional costs incurred due to an extension or change in itinerary because of natural calamities, train/bus delays or cancellation, roadblocks, vehicle breakdowns, government restrictions, weather conditions, or other factors beyond the control of Trekfit Adventures and its associates will be borne by the participant.

For trip-specific terms and conditions, the policy communicated with the respective trip/package will apply.

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