❓ Frequently Asked Questions (FAQ)

1. What is the duration of the Coorg–Chikmagalur–Mysore trip?
The trip is for 6 Nights / 7 Days.

2. What are the departure days?
Departures are available every Friday from Pune.

3. What places will we cover?
The trip covers Mysore, Coorg and Chikmagalur, along with sightseeing spots mentioned in the itinerary.

4. Is this a group trip?
Yes. This is a group backpacking trip organised by Trekfit Adventures.

5. What type of accommodation is provided?
Accommodation is provided in comfortable hotels/homestays on a sharing basis, as per the package.

6. Are meals included?
Yes, meals specifically mentioned in the Inclusions section are provided.

7. Is transportation included?
Yes, Pune-to-Pune transportation is included as per the selected travel option/package.

8. Can solo travellers join this trip?
Yes! Solo travellers are welcome. 🤝 You can join the group and meet fellow travel enthusiasts.

9. Can couples and friends join?
Absolutely! Couples, friends and small groups are welcome.

10. Is the trip suitable for beginners?
Yes. The trip mainly focuses on sightseeing, nature and exploration, making it suitable for travellers with different levels of travel experience.

11. What should I carry for the trip?
Carry comfortable clothes, walking shoes, personal medicines, toiletries, ID proof, a water bottle, sunglasses, sunscreen and a small backpack.

12. Are entry fees included?
Entry fees to attractions are not included unless specifically mentioned in the Inclusions.

13. Can the itinerary change?
Yes. The itinerary may be adjusted due to weather, traffic, local conditions or operational requirements while ensuring the major destinations are covered.

14. How can I book the trip?
You can contact Trekfit Adventures to check availability and complete your booking.

15. What is the cancellation policy?
Cancellation and refund terms are applicable as per the Trekfit Adventures cancellation policy shared at the time of booking.

At Trekfit Adventures, we understand that travel plans can sometimes change. We request all participants to carefully read and understand our cancellation and refund policy before confirming their booking.

1. Pending Payment Policy

• Complete your pending payment 5 days before departure.

• Failure to pay the second installment may result in booking cancellation and forfeiture of the advance payment.

• Boarding may be denied for non-payment, and the seat may be reassigned.

2. Cancellation & Refund Policy

For Backpacking Trips and Long Tours — More Than 4 Nights

• 30+ days before departure: Full refund in Trekfit Adventures coupon/credit OR monetary refund after deduction of 15% cancellation charges.

• Less than 20 days before departure: No monetary refund. 75% of the eligible amount may be provided as Trekfit Adventures coupon/credit.

• Less than 7 days before departure: No refund.

• If unwell: No refund. Participants may arrange a replacement, subject to Trekfit Adventures' approval.

For Sahyadri Treks, Camping & Weekend Trips

• 5 days before departure: Full refund in Trekfit Adventures coupon/credit OR monetary refund after deduction of 15% cancellation charges.

• Less than 3 days before departure: No monetary refund. 50% of the eligible amount may be provided as Trekfit Adventures coupon/credit if the booking has been fully paid.

• Ticket Transfer: Possible subject to Trekfit Adventures' approval.

• No-show or illness: No refund. Participants may arrange a replacement, subject to approval.

• Advance Booking Amount: Non-refundable.

• Postponement: Postponement is allowed up to 3 days before the trek, subject to availability and Trekfit Adventures' approval.

3. Important Non-Refundable Charges

Trek insurance, train cancellation charges, agent charges, convenience charges, and other third-party charges are non-refundable if the trip is cancelled within 6 days before departure.

New Year & Christmas Events

No refund will be applicable within 15 days before New Year and Christmas events.

4. If Trekfit Adventures Cancels a Trip

Due to Natural Calamity or Unrest

• If the trip has already started, no refund will be applicable for services affected by such circumstances.

• Trekfit Adventures will make reasonable efforts to assist participants with alternate arrangements.

Before Departure

• If Trekfit Adventures cancels the trip before departure, a full refund may be provided, except for non-refundable train, bus, hotel, airline, permit, or other third-party charges, wherever applicable.

Sahyadri Treks

If a Sahyadri trek is cancelled due to low participation, participants may choose:

• Event/date shift.

Transport Issues

In case of transport-related issues, Trekfit Adventures may arrange an alternative wherever possible. Any additional cost arising from the alternative arrangement will be borne by the participant.

5. Trip Delays & Connecting Transport Failures

Trekfit Adventures will assist with alternate arrangements in case of:

• Train delays

• Bus delays

• Flight delays

• Missed connections

• Roadblocks

• Vehicle breakdowns

• Natural calamities

• Other circumstances beyond our control

Any additional expenses arising due to such delays, changes, or alternate arrangements will be borne by the participant.

6. Cancellation Process

All cancellation requests must be submitted in writing by email with the participant's booking details.

Cancellation policy will be applicable from the date and time the cancellation email is received.

Refunds will generally be processed within 2–5 working days after approval of the eligible refund.

Cancellation requests through phone calls or WhatsApp will not be considered valid.

7. Important Note

Any additional costs incurred due to an extension or change in itinerary because of natural calamities, train/bus delays or cancellation, roadblocks, vehicle breakdowns, government restrictions, weather conditions, or other factors beyond the control of Trekfit Adventures and its associates will be borne by the participant.

For trip-specific terms and conditions, the policy communicated with the respective trip/package will apply.